It’s a tale of miraculous networking, connecting the dots and putting together puzzle pieces – ultimately culminating in a grand, beautiful picture. It’s the story of how Veronica Munguia, a widow and single mother of five boys, received complimentary dental treatment from the Bright Now!® Dental office in Visalia, Calif., courtesy of Smiles for Everyone Foundation’s Community Smile Project (CSP). But it’s also so much more than that.

Back to the Basics

It all starts with life’s serendipitous moments, good hearts and the dedicated actions of employees and affiliated providers.

Todd Nelson, Smile Brands Union Sales Account Manager, had worked with Michele Kennedy at the Teamsters Union Local #517, for years. “Michele is the office manager for one of the union clients I partner with,” says Todd. “Over the years, she and I got to know each other pretty well.”

“I felt comfortable enough to open up to Todd about Veronica,” says Michele. “When Veronica’s husband passed away, she had no one to help her. My church welcomed her into the congregation, and it was then we learned the extent of her devastating situation.”

After losing her husband, Veronica was left alone with five sons, one of whom is severely autistic and requires around-the-clock care, rendering her unable to work. Furthermore, she was in dire need of dental treatment, which she wasn’t able to obtain because she had no coverage and little money.

“Neglect of dental care can lead to horrible illnesses, and Veronica was continually becoming sick due to the abysses and infections,” says Michele.  “I then felt convinced that I had to ask, ‘Could somebody help?’”

Destiny Delivers an Answer

Michele turned to Todd, not necessarily with the expectation of receiving treatment through Smile Brands, but merely as a starting point to ask for direction. Little did she know that it would be through the Smiles for Everyone Foundation Community Smile Project that Veronica would receive not just dental treatment that transformed her teeth, but her life as well.

Todd credits Omid Alemi, Director of Market Operations for Northern California, saying, “I sent photos of Veronica to Omid, along with a backstory. Omid took the ball and ran with it; he’s the one who really made it happen.”

Valerie Murillo, Office Manager at the Visalia, Calif., Bright Now! Dental practice where Veronica received treatment, says, “Her story really got to the Team members. The PC was prepared to go full-out and Dr. Jennifer Masters did an amazing job by giving her a brand new makeover! By the end of the treatments, Veronica had tears in her eyes, and her emotions affected everyone. In the beginning, we had a hard time getting Veronica to smile. Now, she’s smiling all the time!”

Michele agrees, “Before, she used to cover her mouth with her hand and never smile. Now, she looks up and lights up the whole room with her smile. One act of kindness can truly make a difference. Not only is this changing her life, it’s changing her children’s lives.”

Todd concludes, “It is heartwarming to work for an organization that’s willing to go above and beyond for somebody in the community. That’s really something. It brings a human side to the organization I work for, and makes me appreciate Smile Brands that much more.”

Pictured above: The Visalia, Calif., Bright Now!® Dental office Team, l – r: Nicole Bueno, SRDA; Baylie Underwood, RDH; Valerie Murillo, OM; Dr. Jennifer Masters; and Hli Vang, PBC. Seated is Community Smile Project patient Veronica Munguia.

 

Before & After

Philippines

Rache Macaranas

Administrator

Col. Percy Macaranas

Administrator

Operating from two locations (Mindanao and Luzon), the Philippines team bring dental care to those most in need, including PDLs (Persons Deprived of Liberty) in city jails and remote tribes like T’boli tribe that often require seven hours or more of travel over rough roads to reach them.

Laos

Dr. Sonexay Kounlavong

Lead Dentist

Good Begin

Administrator

Though they faced economic challenges and massive regional flooding in 2024, the Laos team worked hard to serve their community, including students attending a monastary. This outpost was organically developed by the Thai team, and the two regularly do outreach together.

Rwanda

Dr. Jesse Wong

Lead Dentist

Launched in January 2025, our newest outpost is led by Dr. Jesse Wong, a Canadian dentist who has lived in Rwanda for 10+ years.

With just two dentists for every 100,000 people in the country, the team is gearing up to treat over 4,000 people in their first year of operation, meeting serious needs in the region, where tooth decay in up to 50% of children is due to high levels of fluoride in the drinking water.

Thailand

Dr. Wata Siyootagrai

Lead Dentist

Narissara (Oh) Jearajetchai

Administrator

Working tirelessly to build partnerships and expand operations, our Thailand outpost has served schools, communities and remote tribes.

In 2024, they have placed their focus to serving refugees from Myanmar, the homeless, children in orphanages, and sex workers—those who have the least access to dental care.

Ghana

Dr. Tinuola Esther Mark

Lead Dentist

Kwesi Oduro-Korankye

Administrator

Ghana won the 2024 Outpost of the Year Award for its outstanding work. By partnering with the Ghana Health Service, this outpost has recruited and assigned dentists to each district of the Ashanti region, ensuring comprehensive care.

Paraguay

Judah Mooney

Director, Diaconia

Pablo Ortiz

Administrator

Dr. Andrea Lopez

Lead Dentist

Paraguay was our first outpost, and began with one doctor serving once a month.


Today, the Paraguay team operates a mobile clinic, partners with dentists at their clinics, and runs a program at Guternburg School.

Central America

Dr. Reyes

Lead Administrator

A dedicated team of volunteer dentists provide much-needed care to communities in need. This year, the outpost partnered with a youth organization, offering services and education to children and adolescents who otherwise don’t have access to dental care.

Mexico

Jesus Perez

Director

Using innovative strategies and technology to increase efficiency and overcome barriers, the Mexico outpost is connected with key universities in the area to collaborate with dental school students.



The team also opened a Smiles Dental Consultation Room for patients who need follow-up from the larger outreaches.

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